The Difference Between Narcissistic And Benevolent Lies

Most of the time honesty is the best policy…but not always. Under some circumstances, telling a white lie may even help bolster social connections. Prosocial lies—lies that benefit others—are grounded in compassion and can actually build trust, according to a study from the University of Pennsylvania’s Wharton School of Business. Indeed, a white lie may be the best course of action if you intend to protect or benefit the other person.

Imagine you are a bridesmaid at your best friend’s wedding and she asks you moments before walking down the aisle, “How do I look?This is not the moment to tell her your thoughts about the neckline being unflattering. If she had asked you the same question four months earlier while trying on wedding dresses, the unfiltered truth might have been useful but not now. If there is no time or ability to make a change, deception might be welcome.

Source: Getty Images

Context matters. So does intention. There is a difference between being mean and being honest. If an employee isn’t performing well, focusing on ways they can improve will be more helpful than insulting their past work. “Just being honest” is never an excuse to hurt someone.

Prosocial lies are told to protect relationships and are motivated by caring. Anti-social lies are told for personal gain or to cover up misdeeds. Thankfully, research from The University of Alabama at Birmingham shows that these types of liars are the exception and not the rule. In other words, everyday communication is more honest than assumed. “That said, there are these few prolific liars out there,” said Timothy Levine, Distinguished Professor and chair of the Department of Communication Studies in the UAB College of Arts and Sciences. “And I think this study showed that they are a real thing. There is that kind of top 1 percent who are telling more than 15 lies per day, day in day out.”

No surprise, narcissists tend to tell a lot of anti-social lies. Their motivations for lying abound:

  • To bolster self-esteem
  • To avoid shame
  • To impress others
  • To control others
  • To exploit others
  • To hurt others
  • An inability to bear the truth

Self-gain and self-promotion are often at the heart of a narcissist’s lies but not always. Sometimes they lie just because. I had a patient whose narcissistic partner would lie about what he ate for lunch. Attorney Rebecca Zung writes about what happens when you catch a narcissist in a lie. They will either deny, deflect, devalue, and/or dismiss you.

The Four D’s

Deny

  • “It wasn’t me.”
  • “I didn’t do that.”
  • “That’s not what happened.”

They will deny any and all of your allegations.

Deflect

  • “You did this.”
  • “This happened because someone else did this.”
  • “Someone else dropped the ball.”

They will deflect the blame onto someone else—including you.

Devalue

  • “This is your fault.”
  • “You are the problem.”
  • “You caused this.”
  • “Your past or mistakes caused this.”
  • “Your past solicited this.”
  • “I did this because of you.”

In addition to deflecting blame, they will devalue you and make you wish you had never confronted them. Devaluing is a huge part of the narcissistic relationship. When it comes to devaluing you, catching them in a lie will be no different than dealing with any other conflict.

Dismiss

  • “It doesn’t matter.”
  • “Can we just move on.”
  • “I don’t want to talk about this right now.”
  • “Just forget it.”

They will sweep everything that is important to you under the rug. Your feelings won’t be acknowledged or valued. They will do this in order to keep you under their control and to remain in the drivers seat.

Source: Getty Images

It’s not easy to spot a liar. Contrary to what detective shows tell us, there is little evidence that specific behaviors such as gaze aversion or fidgeting are indicators of dishonesty. Fortunately, there are some data-driven strategies to boost honesty:

  1. Ask the person to put their hand on their heart 🖐🫀
    According to a study this simple gesture prompts more truthful replies.
  2. Pour some coffee ☕️
    Caffeine helped sleep-deprived individuals resist unethical behavior.
  3. Moral mornings 🌅
    Self-control is at its height in the morning and is depleted throughout the course of the day. Studies show that people are less likely to cheat, lie, steal, or engage in unethical behavior early in the day. Keep this in mind next time you want to ask your partner an important question or scheduling a key business meeting. A power breakfast may be more revealing than a fancy dinner.
  4. Turn up the lights 💡
    People are more likely to lie and cheat in the dark. Researchers speculate it’s the sense of anonymity afforded in a darkly lit room.
  5. Tidy up 🧹
    People tend to cheat more in messy environments. The underlying theory is that a messy space functions as a metaphor for lax moral standards.
  6. Hang portraits 🖼👀
    Eyes and dot patterns that resemble eyes have been shown to positively influence behavior. When people believe they are being watched they are kinder, they cheat less and they are more generous.

Bottom Line: Lies can only be justified when the intent is to benefit another.

I wish you all the best,

Dr. Samantha Boardman

You Can Stop Worrying About Finding Yourself

Ten years ago I was invited to give a talk at the American Psychiatric Association’s annual meeting. In those days, I wasn’t used to public speaking. Like many people, I dreaded the thought of standing behind a podium and giving a speech. Public speaking is pretty high on the list of most people’s top fears. In fact, according to surveys, fear of speaking in public—or glossophobia—is even higher than fear of death! As the ever observant Jerry Seinfeld mused:

“According to most studies, people’s number one fear is public speaking. Number two is death. Death is number two. Does that sound right? This means to the average person, if you go to a funeral, you’re better off in the casket than doing the eulogy.”

The underlying concern is negative evaluation by others. Nobody wants to be laughed at or mocked or judged.

“Just go out there and be yourself,” suggested a well-meaning colleague. I smiled and thought, Well, that’s terrible advice. I was pretty certain that simply being myself would lead to me fainting at the podium or escaping through the back door. I didn’t need to be myself. What I needed was to be un-me.

An old friend told me about a patient who shared my performance anxiety and recommended a counterintuitive strategy. Before facing an audience, the patient would go into panic mode: “My heart starts racing, I feel like I can’t breathe, beads of sweat collect on my forehead, my hands are shaking, my palms are sweating, and I feel sick to my stomach.” One night he was watching a late-night talk show on which Bruce Springsteen was a guest. The host asked the Boss how it felt to go on stage and perform in front of twenty thousand people. Springsteen reportedly responded: “It’s the most incredible feeling. I feel my body kicking into high gear. My heart starts racing, I start breathing a little harder, my palms are sweating, my hands are shaking, I feel sweat on my brow and I have butterflies in my stomach. It’s a sign to me that my body is ready to rock.”

Both people’s physiological symptoms were strikingly similar—elevated heart rate, sweaty palms and forehead, rapid breathing—and yet their interpretations of them were radically different. The patient realized that his problem wasn’t performance anxiety, but rather his inability to get out of his own head. From then on whenever he had to speak in public, he thought of Bruce Springsteen. Channeling the Boss helped him be un-him.

I needed to do the same and pretend to be someone who spoke well and who was accustomed to being in the limelight. The answer for me at the time was obvious: Barbara Walters. The acclaimed anchorwoman had recently given a speech that I watched in awe. She was confident, self-assured, funny, and unflappable—everything that I needed to be. Plus, I had just read her book, Audition, an inspiring memoir about finding one’s voice despite the odds.

On each page of my speech, I wrote the initials “BW” to remind me to stay in character. I adopted her posture and imagined how she would look out from the podium and smile at the audience. I spoke slowly and with conviction.

The speech was a hit. Instead of escaping out the back door, I escaped the wave of insecurity that would have enveloped me had I been myself. Today, whenever I give a speech, I still scribble her initials on my notecards as a reminder.

There is evidence that looking forward beyond oneself and channeling someone whom you admire provides better guidance than stewing in your own emotions. A study of children highlights the benefits of not being yourself. A group of six-year-olds was asked to work on a repetitive task on a laptop but could take a break whenever they wanted to play games on an iPad. The iPad was placed right next to them. One group of children was told to think about their own thoughts and feelings. A second group was told to think about themselves in the third person. A third group was told to think about someone else who was really good at working hard and to pretend to be them. Batman, Rapunzel, Dora the Explorer, and Bob the Builder were possible choices. The iPad games proved to be a tempting distraction for all the kids, but the kids who pretended to be someone whom they admired persevered the hardest and staved off temptation the longest.

I am not suggesting you go out and buy a Batman costume—okay, maybe I am suggesting that—but this research has relevance for how we face challenges and hassles. Conjuring others, rather than looking exclusively for answers within or relying on what we already know, helps us transcend the limits we impose on ourselves.

Related research found that people demonstrated greater flexibility and were more successful at creative problem-solving when they imagined themselves to be eccentric poets. When people typically think about creativity, they assume it is a fixed trait, a talent people are either born with or not. But as this study highlights, to unlock creativity we may only need to get out of our own head and imagine ourselves in that of a creative individual.

Tapping into the capabilities of those who exemplify qualities we wish we possessed may, in fact, help us find them for ourselves.

Bottom Line: Sometimes it’s a good idea to be someone else, especially if it gets you closer to the version of yourself you would like to be.

I wish you all the best,

Dr. Samantha Boardman

5 Strategies to Balance Your News Diet

The news these days is bleak. It’s no wonder that people are tuning out. According to the annual Reuters Institute Digital News Report, many are increasingly choosing to ration news consumption and are selectively avoiding the nonstop barrage of negative news stories.

A variety of factors contribute to selective news avoidance:

Source: Reuters Institute Digital News Report 2022

Almost a third of people in the survey say the news negatively impacts their mood. This finding goes hand in hand with research showing that relentless gloom and doom reporting affects mental health. In addition to worsening feelings of anxiety, sadness, and helplessness, there is evidence that it can lead to PTSD-like symptoms. In some cases, excessive news consumption may even be worse than being physically present at a traumatic event. People who were glued to coverage of the Boston Marathon bombing were more likely to report acute stress than those who were actually at or near the site. An endless stream of bad news can leave us feeling emotionally shaken.

Concept Creep

Negative news stories have also been shown to exacerbate personal worries that are unrelated to the content of the story itself. A story about a disheartening political situation can amplify concerns about your relationship with your partner. An item about a tragedy across the world can magnify worries about your finances. Enhanced catastrophizing of personal worries follows the bad news bandwagon. While tempting, becoming an ostrich isn’t the only option.

P.C. Vey / The New Yorker

Here is what you can do to keep up without burning out;

1. Be Picky

Designate a time—either once or twice a day—to get your news fix from an established source. One of my favorite trusted sources is Jessica Yellin on Instagram. She gives you the news without all the noise.

2. Less is More

Constantly refreshing your feed and scrolling for more information may give the impression that you are in the know but research suggests the opposite. Keep in mind that following a breaking event may make you feel more involved but will not make you more informed.

3. Follow the Facts

Skip commentary and media that predict what might happen. Listening to pundits and so-called experts weigh in on the future is basically glorified gossip and of little value. Read or watch stories that intelligently present digested and reliable information about what happened. Ignore the rest.

4. Neutralize Negativity Bias

The brain is wired to pay attention to information that unsettles or scares us. It is no wonder that outrage porn, best-selling author Mark Manson’s term for our addiction to negativity, hijacks our brains. The result is a doom-and-gloom view of the world. It’s difficult to imagine anything else when all we hear about is horrific events and evil doers. As Manson writes:

The news doesn’t show that the vast majority of people are good. They will help if they can. They care even if they’re confused about how to care or why. The news doesn’t teach you that most people won’t hurt you and even if they do, you will recover and be fine and stronger than before.

For every bad or sad story, there are lots of uplifting ones that don’t get any attention. I personally love Axios’ Finish Line.

5. Delight Hunting is the Antidote for Doom Scrolling

Be deliberate about generating positive emotions every single day and especially on bad news days. Researchers have found that the best way not to feel overwhelmed or paralyzed by the barrage of negativity is to counterbalance it with uplifts. Psychologist Jeff Larsen and his colleagues coined this the “coactivation model of mixed emotions.” The basic idea is that we are better equipped to grapple with negative emotions like sadness if we experience them concurrently with positive emotions like joy. Positive emotions provide a psychological buffer, making it easier to deal with the onslaught of negative information and by providing a counterweight to helplessness and resignation.

Once you gain control over how you get your news and where you get it from, not only will you be calmer and more productive, you will be better informed and in a position to make better decisions about what you want to do about it.

I wish you all the best,

Dr. Samantha Boardman

Little Acts of Love Have a Big Impact

What makes a person feel loved? In the movies, it’s the dramatic expressions of love that melt our hearts. Think Rose and Jack on the bow in Titanic or my all time favorite, the boom box serenade in Say Anything. While romantic and certainly melodramatic, we don’t need grand gestures to generate an enduring experience of warmth and support in real life. It’s about little acts of love—the everyday gestures and expressions of warmth and support—that provide an abiding sense of connection. These micromoments may not be Instagram-worthy but they are more than worthwhile.

According to a study conducted by Penn State University, seemingly mundane moments and expressions of affection make all the difference when it comes to feelings of self-worth and positive wellbeing. The researchers found that people who experience frequent “felt love” or feelings of genuine resonance and connection with others report significantly higher levels of wellbeing, optimism, and purpose.

Felt love need not be romantic—it can take the form of a friendly chat with a neighbor, a co-worker offering to help out on a project, or a welcoming smile from a teacher. Everyday felt love is conceptually much broader than romantic love. It’s those micromoments in your life when you experience resonance with someone. For example, if you’re talking to a neighbor and they express concern for your well-being, then you might resonate with that and experience it as a feeling of love, and that might improve your well-being.” said Zita Oravecz, assistant professor of human development and family studies.

The study was conducted over a course of four weeks. Each day, participants were sent six prompts at random times asking them to rate their feelings of felt love and wellbeing. Interestingly, as they study progressed and as participants were continually reminded to be aware of small positive gestures from others, they increasingly reported more felt love experiences. The experience of participating in the study turned into an upward spiral of positivity. Simply paying attention to everyday moments of felt love seemingly increased awareness of manifestations of love in the participants’ daily lives.

A recent survey found that seven in 10 people said frequent little gestures are “a thousand times more important” than the occasional big loving gesture. Sure, flowers and chocolates are nice but it’s the small acts of affection that make a person feel truly cared for and appreciated. Everyday life presents countless opportunities to feel love and to make others feel loved.

Here are three ways to make your loved ones feel more loved:

1. Pay Attention

Consistent high quality listening and responsiveness are essential for building and bolstering connection. Responsiveness entails signaling to the person that you genuinely understand, value, and care about them every single day. Rather than turning away, turn toward. Look up from your phone when they speak to you. Give them your full attention. Listen without judgement to what they have to say. Look at them with fresh eyes. Don’t allow intimacy or closeness to dampen curiosity. As the poet David Whyte observes, “Alertness is the hidden discipline of familiarity.” The act of paying attention is an act of love.

2. Quiet Acts of Kindness

Simple thoughtful gestures are the best reminders of love. When asked what little gestures would melt respondents’ hearts, a survey found that a third (35%) wished for someone to take care of dinner without having to ask. Thirty-four percent said doing the grocery shopping for them would be positively swoon-worthy and 32 percent would be thrilled if someone would fill their car with gas for them. Unlike heavy-handed gestures, the most effective kind of support is often invisible to the recipient. Moreover, acts of love are beneficial to the donor even if the recipient has no idea. Indeed, acting compassionately may be its own reward.

3. Acts of Grace

Assume positive intent. Give the benefit of the doubt. May your knee-jerk response be to commend rather than to criticize. Justice Ruth Bader Ginsburg shared some advice given to her by her mother-in-law on her wedding day that captures the essence of grace: “In every good marriage, it helps sometimes to be a little deaf. I have followed that advice assiduously, and not only at home through 56 years of a marital partnership nonpareil. I have employed it as well in every workplace, including the Supreme Court. When a thoughtless or unkind word is spoken, best tune out. Reacting in anger or annoyance will not advance one’s ability to persuade.” Biting one’s tongue or letting it go can also be an act of love.

In the same way that little acts of love are the lifeblood of every good relationship, in their absence connection desiccates. In an article in The Atlantic, The Marriage Lesson That I Learned Too Late, author Matthew Fray writes about how love crumbles, closeness fades, goodwill evaporates, and trust melts away without the presence of felt love.

“The things that destroy love and marriage often disguise themselves as unimportant. Many dangerous things neither appear nor feel dangerous as they’re happening. They’re not bombs and gunshots. They’re pinpricks. They’re paper cuts. And that is the danger. When we don’t recognize something as threatening, then we’re not on guard. These tiny wounds start to bleed, and the bleed-out is so gradual that many of us don’t recognize the threat until it’s too late to stop it.”

He continues:

“If I had to distill the problems in failed relationships down to one idea, it would be our colossal failure to make the invisible visible, our failure to invest time and effort into developing awareness of what we otherwise might not notice in the busyness of daily life.”

Bottom line: To paraphrase William Wordsworth, the best portions of life are little, nameless unremembered acts of kindness and love. These micromoments may not be remembered but they are always felt.

I wish you all the best,

Dr. Samantha Boardman

How Not to Make the Same Mistake Twice

Mike, 41, came to see me after splitting up with his girlfriend. It was the fourth relationship in five years that had gone wrong. He was frustrated. “Why do I keep making the same mistake over and over again?” he asked.

He declared he was ready to move on. “What’s the point of dwelling on it? What’s done is done.” He described himself as an expert in moving on. “Isn’t that healthy?” he continued. Well, yes and no.

Mike, like many people I meet, was good at rationalizing what had happened. “She wasn’t right for me in the first place.” “She had a really annoying laugh.” “She didn’t love sports as much as I do.” Making excuses about why the relationship didn’t work out was easier than focusing on how sad he was about it. Rationalizing what went wrong in the wake of a failure or disappointment is a common response. It protects us from dealing with unpleasant emotions and feeling badly about ourselves. It also helps justify our behavior.

A student gets a C on a paper and dismisses the bad grade as not mattering all that much. An employee receives negative feedback on a presentation and blames the client and convinces themselves they will do better next time. These self-protective measures enable us to get past disappointment, but do we learn from them?

Instead of sweeping discomfort under the proverbial rug, the best way to overcome a setback may be to lean into it. In a study entitled, Emotions Know Best: The Advantage of Emotional Versus Cognitive Responses to Failure, participants were asked to complete a simple task. If they succeeded, they were told they could win a cash prize. Alas, the task was rigged so that they all failed. One group was told to imagine focusing on their raw emotional response to losing while the other group was prompted to rationalize the loss. Both groups were then asked to complete a second task. The group that had been asked to embrace their feelings exerted 25% more effort than the rationalizers. Dwelling on the failure and the accompanying unpleasant feelings enabled the “feelings” group to learn from their mistakes and motivated them to work harder the next time.

From childhood, we are told to smile our way through challenges and not to dwell on mistakes, but, as the study shows, leapfrogging over messy unhappy feelings may not always be the best game plan. If we want to learn from our mistakes—at school, at work and in relationships—we need to lean into them.

The relentless emphasis on leading a stress-free-smiley-faced existence may be further exacerbating our discomfort with discomfort. “We live in a period in which there is a tremendous mandate for happiness,” therapist Esther Perel recently told CNBC Make It. These unrealistic expectations set us up for failure and burnout. In fact, despite what the toxic positivity gurus tell us about thinking happy thoughts all the time, a paper entitled When bad moods may not be so bad suggests the opposite: that if we embrace a bad mood, it won’t take such a toll on us.

I think of myself as a positive psychiatrist but that does not mean I think negative emotions should be pushed aside. As Mike observed a few weeks into therapy, “Maybe being the king of moving on isn’t the best strategy if I don’t want to make the same mistake twice.”

I wish you all the best,

Dr. Samantha Boardman

4 1/2 Ways to Deal With Someone Having a Meltdown

A friend was recently in line at his favorite bagel store and witnessed a scene that has become all too familiar: an adult having a meltdown. When the manager asked the customers to move the line so it didn’t block the entrance, one customer erupted in fury. Apparently, he didn’t appreciate being told where to stand. He began swearing loudly, berating the manager and insulting other customers for acting like “stupid sheep.” He stormed off, alas, without a bagel.

The stories keep coming about people acting out in stores, on planes, at restaurants, and even among friends and family. Everyday annoyances are met with outsized indignation these days. Tales of rudeness, carelessness, and anger abound. As Olga Khazan recently observed in The Atlantic, “everyone is acting so weird.”

It seems that angry and belligerent people are everywhere. Stress, isolation, and increased alcohol use are all likely contributors to this enraged state of affairs. Hopefully these incidents will die down as the pandemic loosens its grip. In the meantime, here are 4 1/2 strategies to cool off a meltdown.

1. Whatever you do, don’t tell the person to calm down.

Anger typically arises when someone feels threatened or out of control. Suggesting that they simmer down or chill out conveys that you don’t care or you don’t understand why they’re upset. Keep in mind that people typically get angry for legitimate reasons—they feel threatened, disrespected, wronged or treated unfairly. The emotion itself may be justified but how they express it may not be.

Instead of rolling your eyes or dismissing the person’s feelings, Dr. Ryan Martin, professor of psychology at the University of Wisconsin-Green Bay, suggests hearing them out. Genuine listening can tame a tantrum. Expressing empathy can defuse a flare-up. Show the person you get where they are coming from: “I would be really annoyed too” lets them know that you identify with their frustration.

Interestingly, for any business owners out there, there is evidence that customers who experience a problem with a product ending up feeling more loyalty to the company than those who don’t have any issues if—and this is a big if—they feel heard and respected. This is known as the “service recovery paradox.”

Business aside, treating people with respect gives them the chance to recover their dignity, regain composure, and recalibrate.

2. Don’t “catch” their foul mood

Emotions are contagious. If someone smiles at you, you smile back at them. When someone barks at you, barking back comes naturally. A foul mood can pass like wildfire from one person to another. As tempting as it is to meet an outburst with an outburst of your own, taking the high road is a better strategy. “People tend to match each other’s volumes, pace, and general tone, so instead of meeting the angry person where he or she is at—and escalating the situation—try to de-escalate the situation by subtly encouraging them to lower their voice” says Dr. Martin.

Along these lines, resist the impulse to insult or attack the person. Asking “What’s wrong with you?” is like pouring gasoline on a fire. Similarly, blanket statements that criticize the other person’s character, such as “Why do you always do this?” or “Here we go again…” will further fan the flames. Stay in the moment. Be as specific as you can. Avoid “why” questions—they invite defensiveness—and instead, focus on ways to help the person feel more in control. Be solution oriented to facilitate a shift from negative feelings to positive action.

Research published in the Journal of Experimental Psychology suggests that we have more control over how we respond to angry people than we might realize. According to the study’s findings, if our intention is to stay calm, we are relatively unfazed by angry people but if our intention is to get angry, then we are highly influenced by angry people. Their research challenges the idea that our responses are automatic or passive. If you don’t want your feathers ruffled, make the decision to be unflappable. Emotional contagion is real but not destiny.

3. Debunk the Catharsis Myth

Contrary to the message popular movies, news segments, and articles send about anger management, there is zero evidence that venting anger is helpful. Screaming at the top of your lungs into a dark winter’s night as a group of Boston moms did last year is unlikely to dial down frustration. Punching a pillow won’t “release” fury. In fact, research suggests that the opposite is true: blowing off steam makes us even hotter around the collar:

Source: Brad J. Bushman / Iowa State University

Put simply, angry behavior begets angry behavior. Screaming into a pillow makes it more likely you will scream at another human being. If you spend time with someone who is prone to meltdowns, discourage unproven anger management techniques that encourage simulations of anger and aggression. Breathing exercises, mindfulness, and cognitive based strategies are far more effective.

4. Walk away

If you feel threatened in any way, extract yourself from the situation. There is no reason to ever be someone else’s punching bag. Saying something along the lines of “Let’s discuss this later” or “I think we will have a more productive conversation tomorrow” gives you and the person an out. As the old saying goes, just because someone is angry doesn’t mean they have the right to be cruel. EVER.

1/2. Grey Rocking

There is little research behind this (hence the half point) but I thought it deserved a mention. The Grey Rock method involves responding to the other person in a factual but limited and unemotional way, such as using one word answers and communicating with minimal interaction. Behaving like a grey rock when someone is having a meltdown may help keep your cool and help them chill out.

Anger is never a comfortable emotion—in ourselves or in others. How we respond to it can make the situation better, as a recent article in the Wall Street Journal highlighted:


Bottom line: Anger may be in the air but we don’t have to breathe it in.

I wish you all the best,

Dr. Samantha Boardman